mmrgame Privacy Policy

This Privacy Policy ("Policy") explains how mmrgame collects, uses, and protects the personal data of players who use the platform.

By continuing to use mmrgame's website or services, you are considered to have read and accepted the terms of this Policy. We ask that you read and understand this Policy before continuing to use the platform.

We take players' trust seriously and treat the protection of personal data as a core part of our business.

When you open an account and use services at mmrgame, we may collect the following types of data —

2.1 Data You Provide Directly

• Full name and contact details (email address)
• Date of birth (to verify that you are 21 or older)
• Payment details (related to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers)
• Registration Information (information you share of your own free will)

2.2 Automatically Collected Information

• IP Address and Device Information
• Browser Type and Operating System (OS)
• Website Usage Logs — which pages were visited, how many games were played
• Login and Play Session Records (Myanmar Standard Time - MMT)
• Data collected from Cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Deposit and withdrawal confirmations from payment service providers
• Data from identity verification (KYC) checks

We use the information we collect only for the following purposes—

• Account Management: To create and securely maintain a player's account
• Processing Payments: To correctly process deposit and withdrawal transactions
• Service Improvement: To improve games and services for a better player experience
• Customer Support: To provide assistance via 24/7 Live Chat and email
• Security Checks: To prevent inappropriate activity and fraud
• Legal Compliance: To meet applicable legal requirements
• Responsible Gaming Practices: To monitor players' gaming behavior and promote balanced play

The mmrgame website uses cookies and similar tracking technologies. A cookie is a small data file stored in your browser that helps improve website services.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly and used to maintain player session state
• Performance Cookies: Used to check how fast and smoothly the website is running
• Functional Cookies: Used to remember language and other preferences

You can block cookies from your browser settings, but please note that some website features may be affected.

We do not sell, rent, or share players' personal information with third parties, and act only within the following terms—

5.1 Service Providers

We share only the necessary information, on a limited basis, with third-party service providers who work with us to carry out payment processing and technical services. They must act only for the purposes we direct and have signed a data protection agreement.

5.2 Legal Requirements

We will only disclose information when required by law or by a formal request from a judicial authority, and will notify the player in advance wherever possible.

5.3 Business Changes

If mmrgame's business is transferred or merged, players' information will be required to remain protected under this policy.

mmrgame has comprehensive technical and administrative safeguards in place to keep player information secure—

• SSL/TLS Encryption: All data transfers travel in a secure encrypted format
• Access Restrictions: Access to personal information is permitted only to staff who need it
• Encrypted Data Storage: Data retained over time is stored on encrypted servers
• Audit Logging: Data access and changes are continuously logged and monitored
• Regular Security Checks: Servers and software systems are reviewed on a regular basis

Please note that no digital platform can guarantee 100% security. Players themselves must also take steps to stay protected — such as setting a strong password and not sharing their account with others.

We store players' personal data for the following periods—

• Active Account: Retained for the entire duration the account is open, and for five years after it is closed
• Payment Records: Financial records are retained for the period required by law
• Complaint Records: Retained for five years after the matter is resolved

When the retention period ends, data is securely deleted or anonymised.

mmrgame players have the following rights regarding their personal data—

8.1 Right of Access

You can request to see what data we hold about you. To make a request, contact us at [email protected].

8.2 Right to Rectification

If the data we hold about you is inaccurate, you can request that it be corrected.

8.3 Right to Erasure

You can request deletion of your data if there is no legitimate reason for us to continue holding it. Where we are required by law to retain certain data, we will let you know.

8.4 Right to Restriction of Processing

You can request that we temporarily restrict how we handle your data while an issue is being investigated or a correction is being made.

mmrgame is for players aged 21 and above only. Anyone under 21 is strictly prohibited from participating.

Age verification is required during registration before any play can begin. If we discover that an account has been opened by someone under 21, that account will be closed immediately and the relevant data will be deleted once the legally required retention period has passed.

mmrgame reserves the right to update this Privacy Policy at any time. Any changes will be announced in a visible place on the website, and the "Last Updated" date will also be revised.

If you continue using the platform after an update is published, you will be considered to have accepted the revised policy. We encourage you to review it before making that decision.

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach our support team—

• Email: [email protected]
• Live Chat: 24/7 Live Chat support available in Myanmar language

While we cannot guarantee exactly how long each request will take to process, we will do our best to let you know an estimated timeframe.